DR. ROSLAN ABDUL AZIZ

EMPLOYMENT HISTORY
Oct 2008 - Current
Customer Account Leader

Alcatel-Lucent Malaysia Sdn Bhd
Managing and accountable for the sales and marketing of telecommunication systems to Celcom.
Accountable for the account competitive sales strategy, planning and execution, financial dimensions /performance and customer relationship management
Focus in managing both the commercial & technical performance of the current WCDMA (3G) and GSM (2G) contracts. Accountable for new business opportunities of Celcom's other business.

Sept 1999 – Sept 2008
Senior Account Manager
Alcatel Network Systems (M) Sdn Bhd
Managing and accountable for the sales and marketing of telecommunication systems to the following accounts:-
Celcom ( Jan 2006 – Sept 2008 )
Telekom Malaysia 3G and Telekom Malaysia International (Jan 2004 – Dec 2005)
TM Cellular Sdn Bhd (Sept 1999 – Dec 2003)

Sept 1998 - Aug 1999
Project Manager
Alcatel Network Systems (M) Sdn Bhd
Managing telecommunication projects with Ghana Telecom (joint venture between Telekom Malaysia and Ghana Telecom)

May 1996 - Aug 1998
Installation and Test Manager
Alcatel Network Systems (M) Sdn Bhd
Managing the installation and testing teams for the installation and testing of telecommunication switching systems with Telekom Malaysia.

May 1995 - April 1996
Assistant Manager (Engineering)
Alcatel Network Systems (M) Sdn Bhd
Managing the engineering department to prepare installation files, site surveys, and equipment ordering. Interface with Telekom Malaysia and Alcatel France

April 1994 - April 1995
Senior Project Engineer
Alcatel Network Systems (M) Sdn Bhd
Managing telecommunication project with Alcatel Vietnam.
Managing TV Codec and Packet Switching projects with Telekom Malaysia.

June 1992 - March 1994
Senior Test Engineer
Northern Telecom Malaysia (M) Sdn Bhd
Supervising the Test and Maintenance team (technicians and engineers) to ensure all test equipment in the manufacturing floor were well maintained and calibrated.
Developing In Circuit and Functional Test programs and test fixtures for Manufacturing Department.
Supporting the Manufacturing team by ensuring equipment downtime as minimum as possible.
Supporting the Quality Assurance team by participating in the ISO 9002 program.
Participating in the Cost Reduction program organized by the company.

Oct 1987 - May 1992
Test Engineer
Northern Telecom Malaysia (M) Sdn Bhd
Troubleshooting, maintaining and calibrating of all test equipment in the manufacturing floor.
Developing In-Circuit and Functional Test programs.

May 1983 - Dec 1984
Technical Assistant
Jabatan Telekom Malaysia
Designing of electrical wiring diagrams for all new Telekom's buildings throughout Malaysia.
Preparation of tender documents. Supervision of electrical wiring installations.

EDUCATION
College:

July 1987 – Oct 1980
Technician Certificate in Electronics and Communications
Politeknik Ungku Omar, Ipoh, Perak

University:

June 1981- March 1983
Diploma In Electrical Engineering (Communications)
Universiti Teknologi Malaysia, Kuala Lumpur

July 2003 - March 2005
Professional Diploma in Sales and Marketing (CGPA: 3.98)
Best Student Award
University Malaya Centre of Continuing Education, Kuala Lumpur

Jan 1985- May 1987
BSc. Electrical Engineering (CGPA: 2.848)
Wilkes College, Pennsylvania, USA

Graduate School:

July 1997-Nov 2000
Master of Business Administration (CGPA: 3.24)
Universiti Utara Malaysia, Kedah

July 2005- April 2010
Doctor of Business Administration, DBA (CGPA: 3.64)
Universiti Utara Malaysia, Kedah
Dissertation Title: The Mediating Effects of Entrepreneurial Orientation on the Relationship
Between Leadership Styles and Performance of SMEs in Malaysia

INTERESTS
Reading, Writing, Thinking, Traveling, Networking, Business and Entrepreneurial Ventures

REFERENCES
Prof. Dr Haji Rosli Mahmood
College of Business, UUM Sintok
Contact No: 019-4510452

Dayang Norhanafiah Awang Bait
Alcatel-Lucent Malaysia Sdn Bhd
Contact No: 013-3946872